Cleaning and Care FAQ

Rug Cleaning and Care

Keep Your Rugs Clean

Designers' Rug Center offers advice and tips on how to clean your rugs at home or you can bring them in for a repair or cleaning in our Naples rug center. We provide professional services to care for your rugs such as rug cleaning and adding non-skid backing, re-weaving, re-fringing, and overcasting. The proper care of your rug can ensure a lifetime of enjoyment and create an heirloom, which can be passed on to future generations.
Soil may eventually make its way into the base of the rug’s pile. In the Orient, it is customary to remove one’s shoes and wear slippers when entering someone’s home. This is because of the dirt and grit carried by the shoes, not the friction of the shoes themselves. Professional cleaning will remove this dirt, as well as the surface soiling that gradually dulls the appearance of the carpet. Depending on the amount of traffic your rug endures, they should be cleaned every three to five years. Be wary of “wash at home” services – your fine rug requires special cleaning, which differs from a standard, broadloom cleaning procedure.


Cleaning a spill immediately will help remove it completely. First, blot up excess liquid with a paper towel. Depending on the type of stain, (e.g. oil, tea, wine, chocolate), a simple variety of household solutions may be used successfully. However, your best remedy is to obtain a specific stain removal guide from your Oriental rug retailer to determine which specific cleaning agent may be most effective. We are always happy to offer advice on keeping your rugs in like-new condition.

Free In-Home Rug Trials 

We happily provide private, in-home showings of our rugs, and even a trial period to ensure that your selection meets your design objectives and looks perfect in its environment. In addition to one-of-a-kind rugs, we stock a large selection of program rugs, which are available in various sizes.

Rug Myths

We often are asked questions about Oriental rugs and feel the following information may be of interest to you and a guideline for future purchases.

Q: Will I get a great bargain if I buy a rug at an auction?
A: Often rugs offered for sale at auctions are of inferior quality, and often “bidders” will push the price up higher than it should be.

Q: Are old rugs more valuable than new rugs?
A: Old rugs will have value if they are in very good condition. However, one that has not been well cared for is generally worth very little, much like antique furniture or older automobiles.
Q: How do I know if I am paying a fair price?
A: The safest way is by buying your rug from a dealer that has an established reputation for carrying high-quality rugs and exemplary customer service, has been in business a long time and who does not artificially mark up the prices of their rugs in order to offer “huge discounts.” If you had a painting or valuable article worth $20,000, would you sell it for $2,000?
Q: Will Oriental Rug colors fade?
A: There are no dyes that are impervious to fading. Exposed to strong light, or even to indirect sunlight, colors will fade. If you rotate your rug regularly and try to minimize its exposure to direct sunlight, your rug will undergo no more than a mellowing of colors, which can be highly desirable in Oriental Rugs.
Q: Can you vacuum Oriental Rugs?
A. It is advisable to use a suction vacuum as opposed to one with a beater bar or rotating drum, as this could damage the pile of the rug. Always vacuum in the direction of the pile.
Q: Is the fringe of an Oriental Rug added on?
A: The fringe was there before the rug! These cotton, wool, or silk threads run the entire length of the rug and form the warp onto which the weaver ties the knots. When the rug is cut from the loom, the ends of the warp become the fringe.
Q: Are only Persian rugs considered genuine Oriental Rugs?
A: No. Persian rugs are one type of Oriental Rug, and they come from Iran. However, genuine Oriental Rugs are woven in many countries, including India, China, Turkey, Pakistan, Afghanistan, and several others.
Q: Is a machine-made rug also an Oriental Rug?
A: A rug made by machine with the design of an Oriental Rug is considered a copy of the original. A true Oriental Rug must be knotted by hand, and come from the Middle or the Far East.
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